Shipping & Delivery
We know how much you're looking forward to meeting your new best friend! That's why we pack every plush toy with extra care right here in regional NSW, ensuring they're ready for their big trip across Australia to their new forever home.
Flat Rate Shipping
Simple $10.95 flat rate for any size order across Australia. One small price for big adventures!
How Our Shipping & Delivery Works
We know you're excited to meet your new plush friends!
Packed with love and shipped from our regional NSW hub, we ensure every order travels safely right to you."
Flat Rate Express Shipping
Need your new plush pal in a hurry? Choose Express Shipping at checkout for priority packing and faster delivery.• Flat rate: $16.95
Handling & Dispatch
We proudly ship from regional NSW. Most orders are lovingly processed and handed to our couriers within 1-2 business days. During peak periods like Christmas, we might need an extra day to get everything ready.
Tracking Your Pals
Once your order leaves our hub, you'll receive an email with your unique tracking link. You can follow your new friends every step of the way until they reach your doorstep.
A Little Note on Delays
All timeframes are estimates only and may be affected by carrier delays, public holidays or extreme weather.
We appreciate your patience!
Estimated Delivery
Standard Shipping
• Metro (NSW, VIC, QLD): 3–5 business days after despatch
• Metro (WA, SA, TAS, NT): 4–7 business days
• Regional & remote: 5–10 business days
Express Shipping
• Metro: Usually 1–3 business days after dispatch
• Metro: Usually 3–6 business days after dispatch
• Regional & remote: Usually 3–6 business days after dispatch